Unlike most dry cleaners in Dubai, Blossom Cleaners handles all of our cleaning in our own high-tech facility, which enables us to give your clothing the highest level of care and attention to detail. It also significantly reduces the risk of lost items.
We exercise utmost precision in processing your order to avoid damage, misplacement, or loss of items. There will be very rare instances, however, where items may get damaged, misplaced, or lost. Differences in count or any damages must be reported within 48 hours of delivery accompanied by the invoice. Blossom Cleaners’ liability with respect to any lost or damaged item shall not exceed ten times our charge for cleaning that garment regardless of brand or condition, which are at the customer’s own risk at all times, unless a higher value is declared and owner agrees to additional charges. Blossom Cleaners will need to see a receipt or proof of price before reimbursement.
We take that extra step to make sure our staff is honest. We also train them to watch for valuables left on clothing or in pockets and if anything is found, promptly notify clients regarding their missing valuables. With that said, Blossom Cleaners is not responsible for trimmings, buckles, belts, beads, buttons, or any valuable left in or on your garments, unless a higher value is declared and the owner agrees to additional charges.